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Terms of Service

Last updated: 19 February 2026

These terms establish guidelines for accessing robin.tourismtribe.ai and the Robin content generation tool, operated by Tourism Tribe Pty Ltd.

1. Eligibility

Users must be at least 18 years old with authority to accept these terms on behalf of themselves or their organisation.

2. Account and Access

Users provide identifying information to access Robin and are responsible for securing login credentials. Unauthorised account sharing is prohibited, and Tourism Tribe reserves suspension or termination rights for violations.

3. Use of Robin

Robin is an AI-powered content generation tool for tourism and hospitality businesses.

4. Intellectual Property

Tourism Tribe Pty Ltd owns all platform content and materials. Users may not copy, modify, distribute, or reverse-engineer services without written permission.

5. Fees and Payment

Pricing is displayed at purchase points in Australian Dollars. Payments are processed via Stripe. Refund requests are evaluated individually.

6. Privacy

Our Privacy Policy governs personal information handling practices.

7. Limitation of Liability

Services are provided "as is" without warranties. Liability is limited to amounts paid within 12 months or $100 AUD, whichever is greater, excluding obligations under Australian Consumer Law.

8. Acceptable Use

Prohibited activities include unlawful use, unauthorised access attempts, automated access, defamatory submissions, and service interference.

9. Termination

Tourism Tribe may suspend accounts for violations. Termination ends all granted licences.

10. Changes to These Terms

Updates are posted with revised dates. Continued use constitutes acceptance.

11. Governing Law

Queensland law governs these terms, with exclusive jurisdiction in Queensland courts.

12. Contact Us

Tourism Tribe Pty Ltd
Email: [email protected]
Phone: +61 (0)7 3103 7994
Address: Suite 1, 57 Woodfield Road, Pullenvale QLD 4069